Emotional Intelligence
Do you recognise your own emotions? Can you manage feelings and reactions so as to not to let them get in the way of what you want to do? Can you read the emotions of others and judge how best to respond effectively?
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Emotional Intelligence is the ability to understand and manage your own emotions and those of the people around. It underpins essential leadership skills for communicating effectively, empathising with others, supporting others to deliver and develop, diffusing unhealthy conflict , managing stress and dealing with change when working with others.
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Leaders who have well developed emotional intelligence are more likely to have engage the full commitment to performance of their teams.
Develop emotional and social awareness
Self assessment
Thinking errors
Leadership Styles
Personal Plan
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Emotional and Social intelligence model
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Identify strengths & areas for development
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Emotional hijacks
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Strategies for thinking differently
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3 styles of leadership
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Systemic issues & social awareness
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Actions to take
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Commitments to self
Format
leadership style self assessment
5hr workshop with lunch break
Peer support & feedback
“If you are tuned out of your own emotions you will be poor at reading them in other people – Daniel Goleman”