We recently worked in partnership with a public sector agency to support their staff to build an understanding of the importance of emotional intelligence and develop their skills to enable them to build and maintain healthy and effective working relationships within their teams and externally with stakeholders and clients. 

Leadership has never been just about making decisions and, here at Taylor Clarke, listening to the challenges our clients tell us about we know that it’s no longer enough to rely on past experience, technical knowledge or expertise.

Organisational change and development are no longer optional. In today’s rapidly shifting environment, businesses that cannot adapt risk being left behind. Yet as Dougie and Bonnie highlighted, success is rarely determined by the brilliance of a new strategy, structure, or system. More often, it comes down to how well leaders manage the people side of change.